During the booking process, you select the rental period. The system then automatically displays the available bikes and their prices.

You can pay directly via online banking when booking, or you can choose to pay on-site. Once your payment has been processed, you will receive a final confirmation by email.

Yes, you can pay on location with all bank cards that carry the Maestro logo.

Once paid, your reservation is final. Looking for flexibility? When booking, you can choose the Carefree Travel Package, which allows cancellation up to 48 hours before the start of your rental period. If you haven't selected this option, changes can be made upon request and subject to availability up to 48 hours before the start of the rental period.

Yes, your reservation always includes roadside assistance.

Ja, uw reservering is altijd inclusief pechhulp.

Yes, the longer you rent the bike, the lower the daily rate. You'll see the correct price for your chosen rental period immediately when you book.

Yes, for group bookings you can submit a request via the request form.

During the booking process, you have the option to purchase the Carefree Travel Package. This reduces your deductible in case of damage or theft and gives you a cancellation option.

Yes, this is possible. You can submit your request via our delivery request form. We will then send you a suitable quote with the available options. It is not possible to reserve a delivery online.

Yes, that's possible. When you pick up your bike, please let us know that you'll be returning it after closing time. Our staff will tell you where to park it and where to leave the key.

Yes, your e-bike is always delivered with a fully charged battery. If your rental period is longer than one day, you'll receive a charger. If you're going on a longer ride in one day and need a charging station, you can request a charger at the pickup location (subject to availability).

When booking, you'll see all available bikes for the selected period at the relevant location. If your desired bike isn't listed, please contact the location. Our team will be happy to help you with tailored advice.

Yes, there are some parking spaces within walking distance